Northline Dispatch
A dispatch workspace that brought route planning, live exceptions, and team handoffs into one readable operating view.
01 / Profile
Clarity is a
design decision.
I turn dense product problems into clear paths people can trust, from the first rough question to the final useful detail.
FocusProduct strategy, interaction systems, service clarity
02 / Selected work
A few systems
made legible.
ApproachListen closely. Reduce noise. Make the next step obvious.
Field Notes
A mobile research tool for turning on-site observations into structured evidence without slowing down the person collecting it.
Common Ground
A flexible component language and content model that helped a growing service team speak with one consistent voice.
03 / Experience
Useful work,
carefully done.
Senior Product Designer / Meridian Works
Partner with product and engineering leads to define workflows, test concepts, and ship coherent tools for operations teams.
- Set the interaction direction for a cross-platform operations suite.
- Created a shared critique practice that made decisions faster and more visible.
Product Designer / Studio Common
Worked across discovery, interface design, and launch support for early-stage teams building their first dependable product foundations.
- Translated research patterns into practical product priorities.
- Built reusable interface patterns with content and engineering partners.
04 / Education
Grounded in
curiosity.
EducationBA, Communication Design
Eastborough School of Art
Continuing study in service design and accessible systems
Eastborough School of Art
Continuing study in service design and accessible systems
05 / Contact
Have a good
problem?
I’m open to thoughtful product teams and independent collaborations where clear thinking can make the work better.
hello@rowanvale.example